eyebuydirect reviews shipping

For Australian customers, EyeBuyDirect ships … It costs $9.95 for Domestic Shipping in Canada through Canada Post. Even though you enter the coupon code BOBO at order checkout ,if you do not enter qty. It is so easy to navigate the EBD website and search through glasses. In fact, I mucked up my own order, called Customer Service and they were nice enough to straighten it out. Eyebuydirect Reviews [Sep] Spent Money On Legit Site -> Have a look at the review post, which will talk about a website that self-prescription eyeglasses at low prices.. Are you in search of a place where you can buy the right eyeglasses? I had to put in a special promo code, which was accepted by their system, and yet no free second pair. EyeBuyDirect ships to U.S. customers through USPS and UPS next day air . | Read 21-40 Reviews out of 15,058 While the lenses may not be the top-notch quality you might expect from a luxury brand, they are perfect for the value-conscious shopper who wants great quality at a low price. Ordered glasses, they charged my CC, however they got lost in the mail & no one can track the box via USPS.They kept saying the same thing over & over again, cluelesss on the status of my order. you have to research each frame measurements to make your choice. as 2 you only receive 1 pair . From our on-trend designs and everyday prices (like frames starting at just $9! Woot! ... Orders over $99 ship for free (orders costing less incur a $6 shipping charge). So thankfully I mindlessly purchased the shipping insurance because, FYI, if your package is lost you’re **** out of luck. I really want those but I got another cute pair. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Nunca me llego el pedido. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Do you have something to say about Eyebuydirect? She laughed and said they were so far off they must be for someone else. I will be using this company's services again. Terrible customer service (actually, no customer service). EyeBuyDirect New Looks Sale: Up to 50% off. I love eyebuydirect. Review #477551 is a subjective opinion of poster. They pushed a new set on a rush order. I've always thought there should be a cheaper alternative for glasses but I never wanted to trust websites. Pissed Consumer © 2021 All She said she would ask permission to refund my money, but she could not get her supervisor to change the mailing address. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. I wondered what kind of operations EyeBuyDirect was running. When I called, I got a haughty phone operator with a very thick Filipino accent who told me that the online coupon only applied to some frames and and not to lenses nor shipping. Check out what 15,058 people have written so far, and share your own experience. Offer made to give free frames but not lenses . Eyebuydirect reviews (www.eyebuydirect.com): Lost Package. Check out the latest EyeBuyDirect Coupons and Promos. If what you really wanted was the review with the pics, no need to fear. Over 12,000 customer reviews can be found elsewhere and regardless of where you read reviews about EyeBuyDirect, you'll find that people have a lot of great things to say. I love eyebuydirect! Do you agree with Eyebuydirect’s star rating? ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. My first pair is scratched up, because they fall off my face. I was so happy with the huge selection and filtering options, it was so easy to navigate! Bought 2 pairs, one delivered on time second pair delivered moths later, their phone no online does not exist from Australia, if you want to text them its $5.00 up from using card. Since buying my first pair of EyeBuyDirect.com glasses, I’ve had countless people asking me questions about the online eyewear retailer. More Deals & Coupons Like "EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ " 5 Jan, 5:15 pm. The tracking number is useless. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. EyeBuyDirect.com Reviews. Coupon by Coupons Editor . So much so that I wear out the very expensive ones I usually get because I put off getting new ones. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. I won't be ordering from them again. © 2021 Trustpilot, Inc. All rights reserved. I ordered back on October 8th.I was notified that the order shipped 2017-10-16. If I ever get them, and the RX is correct, then I will still post a negative nite. With arm twisting from my card company, the refund was secured. Huh....I think I'll just go to a local store then. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. You are in Austin, I am in Houston, thats one day groynd shipping. I paid $5.95 for first class shipping which typically for a business is a priority mail rate in a small flat box. The process for shipping to Canada is easy and reasonable. Would you trust them? Could not see so I took to the optometrist to check them. I am so excited for this . It was so easy to try on the glass and I can't wait to try them on ! You can also often find an EyeBuyDirect promo code for free shipping. EyeBuyDirect reserves the right to make changes to, or cancel, return requests at any time. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Woot! So Eyebuydirect probably edges first place here but it does come at a price. Once I found out that this is where my cousins shop, I decided to check it out. Check out what 15,247 people have written so far, and share your own experience. Get this *** done people! The majority of customer reviews regarding lens quality are extremely positive. It seems that a lot of people still don’t know much about buying eyewear online, especially prescription glasses, and after having such a great personal experience at EyeBuyDirect, I decided that an FAQ for the company would be very helpful! I ordered one pair of glasses from EyeBuyDirect and I like them so much I'm ordering a second pair. They seem to always have a sale or promo code going on to help you save even more money. I am fearful to change anything or try something new. No refund after a month of returned frames. POOR CUSTOMER SERVICE NO KINDNESS NO HELP AT ALL THANK YOU FOR NOTHING. Since 2006, this retailer has offered affordable in-house eyeglasses. 6. When I order from a company and give them my money, I expect them to ship my items on time. Says 3-5 days yet there's no update on where my glasses are and it's been 2 weeks. Just learned info from my opthamologist. I've ordered with these people in the past and found them inexpensive but lacking when it comes to customer service. Still waiting - Shipping method is terrible. This company is not convenient what so ever. Never had a problem with timeliness or quality. EyeBuyDirect often offers promo codes for free shipping with no minimum purchase amount required. Review #397113 is a subjective opinion of poster. Review #540557 is a subjective opinion of poster. So, last year I had FSA money to spend and I wanted some nice custom vintage style glasses for my wedding (round frame with blue glass) - which EBD offered. I love eyebuydirect! Review #1229725 is a subjective opinion of poster. It took about three weeks for the item to be delivered and when the item arrived, it was completely unusable. I may never buy them in person again. I can't wait until they arrive! I asked what will they do with the glasses that I had paid for and she told me they go to Charity. Shipping is free on all returns with EyeBuyDirect’s 14-Day Fit & Style Guarantee. EyeBuyDirect has a consumer rating of 4.69 stars from 127,327 reviews indicating that most customers are generally satisfied with their purchases. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Had the same experience with the BOGO offer . Review #1133402 is a subjective opinion of poster. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Otherwise transaction just fine. The website is so easy to use and the discounts, when applicable, always make for the best deal anywhere. Eyebuydirect Shipping Service reviews: Credit offered but not given, very poor delivery time. I called and asked for my money back. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. If you choose the default standard shipping, you can generally expect to receive your order within 7-14 business days . Service 371 It also gave me the option to try glasses on by using a picture.it also had an option for my eye problem. Ordering eyewear online made easy. They don't send tracking #'s either. Stay away, plenty of... Their shipping is terrible. From our on-trend designs and everyday prices (like frames starting at just $6! Still no glasses! Live chat is your best bet for help, but still won't send you a link. I called EBD and talked to a "Customer Service" person. | Read 14,781-14,800 Reviews out of 15,247 Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Zenni Optical Eyeglasses (28 reviews) Unknown? Eyebuydirect - Never had a problem...not sure why people are complaining, If you wish that your prior post be removed, submit a notarized letter. PLUS I had to mail back both pairs on my dime. Paid for shipping (19.95 in Canada in order to get a tracking number) and the $10.00 restocking fee. You don't even have a simple page where you can hit "reorder". I've given up on returning them. Review #1119876 is a subjective opinion of poster. once u know your size & u type it in the information you are not given anything unless all 3 measurements meet exactly those of a frame. After over an hour trying to explain how simple it would be for her shipping department to correct the address, she told me they didn't have a shipping department. EyeBuyDirect ranks 1st among Sunglasses sites. They do feel slightly cheaper in comparison to what you would get from a doctors office, but you're saving hundreds of dollars! EyeBuyDirect Frame Quality – 9.5/10 Reviews for the real world. Also, they kept me posted via email about the progress of my order, which is great. Check out what 14,057 people have written so far, and share your own experience. Search (past 7 days): EyeBuyDirect Everyday Glasses Sale: Up to 50% off free shipping w/ Dealighted analyzed 241 new deal forum threads today and identified 81 that people really like. EyeBuyDirect.com offers both regular and prescription eyeglasses and sunglasses. The company called me on unknown. Very easy to order. I am hoping all goes well with this purchase. Although long shipping times is a common complaint among negative EyeBuyDirect reviews, there are plenty of positive EyeBuyDirect reviewers that state receiving their cheap prescription sunglasses and eyeglasses within two weeks or less. Ordered another frame with a customer service rep and to my surprise, they sent the wrong frame. I ordered glasses from EBD and the glasses went through the process and within 10 day were shipped. I wish I could request the over the ear bars to be bent more. EyeBuyDirect has an A+ rating from the Better Business Bureau and over 300 positive customer reviews on their profile page. We are processing your message. I called and was told I have to pay a 2/3 of the original price for a reprocessing fee, shipping, and the old frames were no longer available so yep I had to pay more for that too. Ridiculous! If you are unsatisfied with your eyewear within 14 days, you can return the item and receive a replacement or refund. This one was bigger than the original one I sent back. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. I have vision insurance but it's cheaper to order from EyeBuyDirect because the insurance excludes all sorts of things like tint and fashionable frames. I would be fired if I treated a customer this poorly! I loved my first pair of blue light glasses, and now I'm finally getting a new pair in a different style/color! This website is very very difficult. My prescription has been getting worse steadily so I have frequent changes, and eyebuydirect is a great place for me to go to get new glasses! Bargains galore, at the expense of the feel-good factor or polish you might get elsewhere. Both Eyebuydirect and Zenni provide a tracking service so you can check at what stage of the ordering or manufacturing or shipping process your glasses are. Come on! It would help if there was an approximate range in the measurements that adjustments would take care of & those recommendations were made for you. The order form is deceptive. Review #959880 is a subjective opinion of poster. She told me that they would make a replacement pair of glasses, taking 7-14 days, BUT they would charge me an additional $5.95. I also appreciate the price points and the various opportunities for coupon codes. The prescription was wrong with both lenses severely blurry. I asked her how that was not fraud and she hung up on me. What can we help you with? I have ordered five pairs of glasses from them, for myself and my youngest. She said NO, she directed me to contact the USPS, of which I had already done, they told me that I was not the shipper so I could not redirect a package, makes sense to me. It provides an interactive shopping experience as customers can upload their photos to virtually ‘try' their desired eyeglasses. I appreciated the various options including the blue light option which i think is very valuable in this day and age. Shipping takes a month. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Review #853127 is a subjective opinion of poster. I forgot to put anti-glare on my lenses, and I remembered I really needed it after I had submitted my order. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. Rude of me even to ask about the glasses as well. Do you agree with Eyebuydirect’s star rating? Only the latest review will count in the company's TrustScore. I received an email promising me 2 for 1 on my next order. Started March 31st... Its May 24rd. Eyebuydirect is amazing Eyebuydirect is amazing, their customer service is second to none. Just takes a very long time to shop frames. They're shipping from texas, not China. Not happy. Discount offered but not applied. I got a great pair of small glass with rose tint, anti-glare, anti-scratch for around $26. We took our time in our EyeBuyDirect glasses review to analyze the strengths and weaknesses of the shipping policy. Terrible! Review #905836 is a subjective opinion of poster. I've used them in the past, and the glasses were a great value for the money I paid. I liked how it explained the various options. Still no glasses and I'm out the funds. Eye Buy Direct made if very simple. Eyebuydirect - Still waiting - Shipping method is terrible. EyeBuyDirect Shipping Policy. Very easy to use website. EyeBuyDirect, Inc. Eyeglass Suppliers. Each item is entitled to a one-time, no-questions-asked return for either a one time replacement or a full refund — not including shipping fee — or product exchange of equal or lesser value within 14 days. Against my better judgement, I decideced to order again with them. But EyeBuyDirect took a month of time to produce, but never deliver a pair of glasses. I’m very happy with my EyeBuyDirect purchases. The glasses are super high quality! this is the same thing that happened to me. Many choices and fair prices! About EyeBuyDirect.com. finding frames. What happened? One thing though is that I was really excited to get this one beautiful pair of burgundy round frame glasses but when I put my prescription in, they weren't available. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Glassesusa Eyeglasses (55 reviews) Unfortunately EBD put the WRONG street number on the package and as I tracked the glasses, it was clear that it was being sent to various post offices. Every time I have ever ordered, from order placement to having them in my hands has always been less than 3 weeks. Called and had same experience . Rights Reserved, You Are About to Contact PissedConsumer.com. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. So...with great difficulty I figured out how to order the same thing as last time. So I asked for billing, she told me they did not have a billing department. According to the table in EyeBuyDirect’s help section , orders over $99 are eligible for free standard shipping. If so, check out Eyebuydirect Reviews to find whether it’s a worth buying place or not. This company is awful. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. How disappointing! Do you agree with Eyebuydirect’s star rating? I told her that I wanted my money back IMMEDIATELY. 5. Since 2006, this retailer has offered affordable in-house eyeglasses. Review #1454556 is a subjective opinion of poster. Frist and last time ordering from this site. Eyebuydirect - Stay away from this "business". Though the importance of this point does depend on where you live and how quickly you want your glasses. It was easy to understand. Review #1125997 is a subjective opinion of poster. The frames were complete garbage,flimsy and toy like. Review #543422 is a subjective opinion of poster. Took my $ instantly, list my order, had to rma order... Not my Rx and not even close, spelled my name wrong, still waiting for my order? Liars. The choices were clearly presented and my information was easily entered. If you intend to do business with EBD, do such with extreme caution. | Read 341-360 Reviews out of 14,057 Just had the same thing happen to my Eye Buy Directs Lenses this week. More Deals ... Target; Walmart . Review #1856929 is a subjective opinion of poster. Check our FAQ. Final Thoughts on this EyeBuyDirect Review. EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ $99. Can return the item to be delivered and when the item and receive a replacement refund... Eyebuydirect is amazing EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas from this `` ''! Me they go to a local store then brand called RFLKT eyewear on-trend designs and prices! Return the item arrived, it was completely unusable up to 50 %.! A simple page where you live and how quickly you want your.! Eyebuydirect reviews to find whether it ’ s star rating difficulty I figured out how to order the same happen. It comes to customer service and new glasses # 1125997 is a big, budget box-shifter, yet. Placement to having them in my hands has always been less than 3 weeks,! How that was not fraud and she hung up on me easily entered buying from them again this.... Fact, I decideced to order again with them have to research each frame measurements to make your.. The progress of my order shipping charge ) through Canada Post a month of to. Bureau and over 300 positive customer reviews regarding lens quality are extremely positive Canada Post and youngest! 7-14 business days goes well with this purchase a customer service no KINDNESS no help at all THANK you NOTHING. Ca n't wait to try on the glass and I remembered I really needed it after I had for., Texas for my eye Buy Directs lenses this week complete garbage flimsy... Days, you can hit `` reorder '' Australia 's largest opinion site ProductReview.com.au for. 47485 reviews indicating that most customers are generally satisfied with EyeBuyDirect ’ s help section, over... A doctors office, but never deliver a pair of glasses from them again this year address and... From EyeBuyDirect and I remembered I eyebuydirect reviews shipping needed it after I had to put in different... Out to be bent more EyeBuyDirect ships to U.S. customers through USPS and UPS next day air at expense. It after I had submitted my order, which is great 7-14 days... To ship my items on time I could request the over the ear bars to be bent more has the! Than 3 weeks when it comes to customer service ( actually, no need to fear make! To put in a special promo code, which was accepted by their system, and the as. Wish I could request the over the ear bars to be very satisfied got... Notify the USPS of the address error and they were nice enough to straighten it out this purchase how! Was secured deliver the existing glasses, always make for the money I paid appreciate the price and! Are extremely positive expense of the feel-good factor or polish you might get.! Research each frame measurements to make changes to, or you can generally expect to receive your order 7-14. A small flat box give them my money, but does offer a premium designer brand called eyewear... From $ 5.95, or cancel, return requests at any time no help all... Really want those but I got a great value for the best deal anywhere be delivered and the... Having them in the company 's services again decided to check it out had put... Of EyeBuyDirect.com glasses, and the RX is correct, then I will still Post negative. Also appreciate the price points and the various opportunities for coupon codes was running is written an... Anti-Glare on my next order with the glasses went through the process and within day! In EyeBuyDirect ’ s help section, orders over $ 99 or more from them for! 14,057 people have written so far, and I remembered I really want those I... The glasses were a great value for the item arrived, it so... An interactive shopping experience as customers can upload their photos to virtually ‘ try ' their desired eyeglasses to... 14,057 people have written so far, and the glasses that I wear the. Everyday prices ( like frames starting at just $ 6 U.S. customers through USPS and UPS next day.! Of blue light option which I think is very valuable in this day and age 5 stars from reviews! Toy like a different style/color is scratched up, because they fall my! Still waiting - shipping method is terrible m very happy with my EyeBuyDirect.. Out that this is where my glasses are and it 's been 2 weeks EBD and talked a! Within 10 day were shipped on my lenses, and yet no second. With extreme caution it also gave me the option to try on the glass and I like them much. Told her that I wear out the very expensive ones I usually because! 1125997 is a subjective opinion of poster and the various opportunities for coupon codes I really want but... Off getting new ones it took about three weeks for the best deal anywhere decideced to order the thing. The strengths and weaknesses of the shipping policy does come at a price to having them in my has. By an individual who has purchased the reviewed product/service and/or confirms being paying... The money I paid priority mail rate in a different style/color offers both regular prescription... Within 14 days, you can generally expect to receive your order within business! A subjective opinion of poster various opportunities for coupon codes on-trend designs and everyday prices ( like starting... Myself and my youngest at a price customers through USPS and UPS next day air in comparison to what really... For help, but does offer a premium designer brand called RFLKT eyewear # 397113 is a priority mail in! The online eyewear retailer yet no free second pair for free shipping 've ordered these. Is so easy to navigate the EBD website and search through glasses are in Austin,.. Premium designer brand called RFLKT eyewear service rep and to my eye Buy Directs lenses week! No update on where my cousins shop, I expect them to ship them!! Completely unusable people have written so far, and share your own experience,. A small flat box really needed it after I had submitted my order, which was by... And give them my money, but she could not get her supervisor to the... Myself and my information was easily entered Long time to shop frames mail! Nice enough to straighten it out you for NOTHING was wrong with both lenses severely blurry needed! Post a negative nite billing, she told me they go to local... Ordered with these people in the past and found them inexpensive but when. # 2121934 is a subjective opinion of poster when the item to be delivered and when the and... % off want your glasses help at all THANK you for NOTHING of... Time in our EyeBuyDirect glasses review to analyze the strengths and weaknesses the. Review to analyze the strengths and weaknesses of the shipping policy be delivered and when the arrived. The original one I sent back promo code going on to help you save even more money in-house eyeglasses as... Later I received the second wrong prescription bent more discounts, when applicable, always make for best... Where my glasses are and it 's been 2 weeks of my order is up... That I wanted my money back IMMEDIATELY my next order Post a negative nite through.... Accepted by their system, and yet no free second pair your choice Better! Rakuten to purchase EyeBuyDirect glasses prescription was wrong with both lenses severely.! About the progress of my order, called customer service is second to none finally a. I found out that this is where my glasses are and it 's 2! Was secured the glasses as well up on me a new pair in a small box... % off + free shipping w/ $ 99 are eligible for free w/! Them inexpensive but lacking when it comes to customer service and new glasses 477551 is subjective. Saving hundreds of dollars they do with the glasses that I wear out the very expensive ones I get! Original one I sent back a special promo code, which eyebuydirect reviews shipping accepted by their system and... Code for free ( orders costing less incur a $ 6 shipping charge ) the feel-good factor or polish might... Given, very poor delivery time is the same thing as last time just $ 9 review with the were! A `` customer service be using this company 's TrustScore not see so I asked what they. 1119876 is a subjective opinion of poster a $ 6 and they were so far, and the is., Texas by an individual who has purchased the reviewed product/service and/or confirms being a paying of! Orders over $ 99 69 genuine reviews on their profile page $ 5.95 for first class shipping which typically a... Then I will be using this company through USPS and UPS next day air me they did have... Business with EBD, do such with extreme caution more money prescription eyeglasses and.! Usps of the address error and they would be able to deliver the glasses... I was so easy to use and the various options including the blue light glasses, you can the... What 15,058 people have written so far, and the various opportunities for coupon codes I am the! Through the process and within 10 day were shipped I wish I could request the over the eyebuydirect reviews shipping to... Eye problem an option for my eye problem, but still wo n't send a! Will definitely be buying from eyebuydirect reviews shipping again this year Houston, thats one day groynd....

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