Definiciones elementos del manual de calidad

1 Administración de la calidad
Manual de Calidad Definición: El Manual de Calidad de una organización, es un documento donde se especifican la misión y visión de una empresa con respecto a la calidad así como la política de la calidad y los objetivos que apuntan al cumplimiento de dicha política. También expone además la estructura del Sistema de Gestión de la Calidad y es un documento público,si la empresa lo desea, cosa que no ocurre con los manuales de procedimientos o de instrucciones. Es un documento «Maestro» en cual la Organización (empresa) establece como dar cumplimiento a los puntos que marca la Norma (por ejemplo ISO 9001:2000) y de él se derivan Instructivos de uso de equipos, Procedimientos, Formatos. etc. El Manual de Calidad entendido como tal, únicamente es de obligadarealización en la implantación de la norma ISO 9001, en el cual se recoge la gestión de la empresa, el compromiso de éste hacia la calidad, la gestión de recursos humanos, materiales… Ha de ser un documento público frente a clientes y proveedores, con una extensión preferiblemente no superior a las 20 páginas y se suele redactar al final de la implantación una vez documentados los procedimientosque la norma exige. Respecto a otras normas como pueden ser las desarrolladas por el ICTE; la norma Q del sector turístico, no exige la realización de un Manual de Calidad, aunque sí ayuda a la implantación de la misma. Lo mismo sucede con el EFQM (Fundación Europea para la Gestión de la Calidad) que es el modelo de excelencia europeo, que actualmente se está implantando con bastante éxito enEspaña. Es un modelo que tampoco exige el desarrollo de un Manual de Calidad entendido como tal. El Manual de la Calidad es un documento donde se menciona con claridad lo que hace la organización para alcanzar la calidad mediante la adopción del correspondiente sistema de Gestión de la Calidad.

2 Administración de la calidad
Función: El manual de calidad es una herramienta de referencia delsistema de gestión de la calidad. Presenta las medidas tomadas por la empresa para la puesta en práctica, el despliegue, el seguimiento y la mejora continua de un sistema de gestión de la calidad conforme a las normas vigentes a las que hace referencia.

El manual va dirigido a los clientes, proveedores y a los colaboradores de la empresa, con el fin de que comprendan de que manera hemos construidonuestro sistema de gestión de calidad, los compromisos adquiridos como profesionales y la organización puesta en marcha para proponer productos y servicios de calidad. El Manual de Calidad debe ser validado por la Dirección. Conservarse en su versión original en el Servicio de Calidad. Actualmente se pone en línea en la página de intranet, para que pueda ser consultado por todos los colaboradores.Su difusión y evolución están controladas por un número de versión. . Clasificación Se presentan seis tipos de manuales de aplicación en las organizaciones empresariales: A.- Manual de Organización: Describe la organización formal, mencionado, para cada puesto de trabajo, los objetivos del mismo, funciones, autoridad y responsabilidad.

B.- Manual de Políticas: Contiene los principios básicos queregirán el accionar de los ejecutivos en la toma de decisiones C.- Manual de procedimientos y normas: Describe en detalle las operaciones que integran los procedimientos administrativos en el orden secuencial de su ejecución y las normas a cumplir por los miembros de la organización compatibles con dichos procedimientos D.- Manual del especialista: Contiene normas o indicaciones referidasexclusivamente a determinado tipo de actividades u oficios. Se busca con este manual orientar y uniformar la actuación de los empleados que cumplen iguales funciones.

E.- Manual del empleado: contiene aquella información que resulta de interés para los empleados que se incorporan a una empresa sobre temas que hacen a su relación con la misma, y que se les entrega en el momento de la incorporación….

221 thoughts on “Definiciones elementos del manual de calidad

  1. magnificent put up, very informative. I wonder why the
    other experts of this sector don’t understand this.
    You should proceed your writing. I’m sure, you’ve a great readers’ base already!

  2. It’s a shame you don’t have a donate button! I’d without a doubt donate to this superb blog!
    I guess for now i’ll settle for bookmarking and
    adding your RSS feed to my Google account. I look forward to new updates and will talk about this website
    with my Facebook group. Talk soon!

  3. We stumbled over here by a different web page and thought I may as well check things out.
    I like what I see so now i am following you. Look forward to looking into
    your web page for a second time. pof natalielise

  4. You can certainly see your expertise within the work you write.

    The arena hopes for more passionate writers such as you who are not afraid to
    mention how they believe. All the time follow your

  5. Neat blog! Is your theme custom made or did you download it from
    somewhere? A design like yours with a few simple tweeks would
    really make my blog stand out. Please let me know where you
    got your design. Many thanks

  6. What i do not realize is actually how you are not really much more neatly-favored than you might be right now.
    You are very intelligent. You realize therefore significantly with regards to this subject, made me personally consider it from so many various angles.
    Its like men and women don’t seem to be fascinated until it’s one thing to accomplish with Woman gaga!
    Your individual stuffs outstanding. At all times deal with it up!

  7. I was very pleased to discover this page. I need to to thank you for your time due to this fantastic
    read!! I definitely enjoyed every part of it and I have you book-marked to see
    new information in your site.

  8. You really make it seem really easy with your presentation however I to find this matter to be actually something which I
    think I would never understand. It sort of feels too complicated
    and very extensive for me. I am looking forward in your subsequent post, I will attempt to get the dangle of it!

  9. It’s really a great and helpful piece of info. I am satisfied that you simply shared this
    helpful info with us. Please keep us informed like this.
    Thank you for sharing.

  10. This is the right blog for anyone who wants to find out about this topic. You realize so much its almost hard to argue with you (not that I actually would want…HaHa). You definitely put a new spin on a topic thats been written about for years. Great stuff, just great!

  11. Please let me know if you’re looking for a writer for your site. You have some really great articles and I believe I would be a good asset. If you ever want to take some of the load off, I’d absolutely love to write some content for your blog in exchange for a link back to mine. Please send me an email if interested. Thank you!

  12. Hello! I could have sworn I’ve been to this blog before but after browsing through some of the post I realized it’s new to me. Anyways, I’m definitely happy I found it and I’ll be book-marking and checking back frequently!

  13. Hey this is somewhat of off topic but I was wanting to know if blogs use WYSIWYG editors or if you have to manually code with HTML. I’m starting a blog soon but have no coding know-how so I wanted to get guidance from someone with experience. Any help would be greatly appreciated!

  14. obviously like your web-site but you need to test the spelling on quite a few of your posts. Several of them are rife with spelling issues and I to find it very troublesome to tell the truth nevertheless I’ll certainly come again again.

  15. Nice post. I learn something more challenging on different blogs everyday. It will always be stimulating to read content from other writers and practice a little something from their store. I’d prefer to use some with the content on my blog whether you don’t mind. Natually I’ll give you a link on your web blog. Thanks for sharing.

  16. An impressive share, I just given this onto a colleague who was doing a little analysis on this. And he in fact bought me breakfast because I found it for him.. smile. So let me reword that: Thnx for the treat! But yeah Thnkx for spending the time to discuss this, I feel strongly about it and love reading more on this topic. If possible, as you become expertise, would you mind updating your blog with more details? It is highly helpful for me. Big thumb up for this blog post!

  17. Thanks a lot for sharing this with all of us you really know what you’re talking about! Bookmarked. Please also visit my website =). We could have a link exchange agreement between us!

  18. Please let me know if you’re looking for a article writer
    for your blog. You have some really good posts and I think I would be
    a good asset. If you ever want to take some of
    the load off, I’d love to write some articles for your blog in exchange for a link back to mine.

    Please send me an email if interested. Thanks!

  19. Greetings from Ohio! I’m bored to death at work so I decided to check out your website on my iphone during lunch break. I enjoy the knowledge you present here and can’t wait to take a look when I get home. I’m surprised at how quick your blog loaded on my cell phone .. I’m not even using WIFI, just 3G .. Anyways, great site!

  20. Hmm it appears like your website ate my first comment (it was extremely long) so I guess I’ll just sum it up what I had written and say, I’m thoroughly enjoying your blog. I as well am an aspiring blog writer but I’m still new to everything. Do you have any helpful hints for newbie blog writers? I’d really appreciate it.

  21. Its such as you read my mind! You appear to understand a lot approximately this, such as you wrote the guide in it or something. I feel that you just can do with a few to pressure the message home a bit, but other than that, that is wonderful blog. A great read. I will definitely be back.

  22. I do agree with all of the ideas you’ve presented in your post. They are very convincing and will definitely work. Still, the posts are too short for starters. Could you please extend them a bit from next time? Thanks for the post.

  23. Hey! This is kind of off topic but I need some advice from an established blog. Is it tough to set up your own blog? I’m not very techincal but I can figure things out pretty quick. I’m thinking about making my own but I’m not sure where to start. Do you have any tips or suggestions? Appreciate it

  24. Thank you for the sensible critique. Me & my neighbor were just preparing to do some research on this. We got a grab a book from our local library but I think I learned more clear from this post. I am very glad to see such wonderful info being shared freely out there.

  25. Thank you for another magnificent article. Where else could anyone get that kind of info in such a perfect method of writing? I have a presentation subsequent week, and I am on the search for such information.

  26. I am now not sure the place you are getting your info, however great topic. I needs to spend some time finding out more or working out more. Thanks for magnificent information I was on the lookout for this information for my mission.

  27. Can I just say what a relief to seek out somebody who really is aware of what theyre talking about on the internet. You undoubtedly know find out how to bring an issue to mild and make it important. More folks must read this and understand this aspect of the story. I cant imagine youre no more popular since you positively have the gift.

  28. I truly wanted to construct a quick note to be able to thank you for those great points you are showing on this website. My particularly long internet investigation has finally been rewarded with pleasant ideas to go over with my pals. I would claim that most of us website visitors actually are rather blessed to live in a magnificent site with very many perfect individuals with very beneficial tactics. I feel very much lucky to have seen your entire web page and look forward to some more fabulous minutes reading here. Thanks again for a lot of things.

  29. I intended to put you that bit of word to finally thank you very much once again with the amazing thoughts you’ve shown above. This has been really wonderfully open-handed with you to allow unreservedly just what a few individuals would’ve offered for sale as an e-book to help make some dough for themselves, most notably since you might have tried it in case you considered necessary. These inspiring ideas as well acted to be the great way to comprehend other individuals have a similar passion much like my own to see more pertaining to this matter. I am certain there are lots of more fun moments in the future for individuals who see your website.

  30. Greetings from Ohio! I’m bored at work so I decided to browse your blog on my iphone during lunch break. I enjoy the information you provide here and can’t wait to take a look when I get home. I’m surprised at how quick your blog loaded on my phone .. I’m not even using WIFI, just 3G .. Anyhow, amazing site!

  31. I have not checked in here for a while as I thought it was getting boring, but the last several posts are good quality so I guess I will add you back to my everyday bloglist. You deserve it my friend 🙂

  32. Wow! This could be one particular of the most helpful blogs We’ve ever arrive across on this subject. Basically Wonderful. I’m also an expert in this topic therefore I can understand your effort.

  33. Good info and right to the point. I don’t know if this is truly the best place to ask but do you folks have any ideea where to employ some professional writers? Thanks 🙂

  34. Do you have a spam problem on this blog; I also am a blogger, and I was wondering your situation; many of us have created some nice practices and we are looking to trade solutions with others, please shoot me an e-mail if interested.

  35. Somebody essentially lend a hand to make severely posts I’d state. That is the first time I frequented your web page and up to now? I amazed with the research you made to make this particular post incredible. Great task!

  36. Good ?V I should certainly pronounce, impressed with your website. I had no trouble navigating through all the tabs and related information ended up being truly easy to do to access. I recently found what I hoped for before you know it at all. Reasonably unusual. Is likely to appreciate it for those who add forums or something, web site theme . a tones way for your client to communicate. Nice task..

  37. Pingback: generic ventolin
  38. I’m really loving the theme/design of your blog. Do you ever run into any internet browser compatibility issues? A handful of my blog readers have complained about my site not working correctly in Explorer but looks great in Chrome. Do you have any suggestions to help fix this problem?

  39. Hey, you used to write fantastic, but the last few posts have been kinda boring… I miss your great writings. Past several posts are just a bit out of track! come on!

  40. Thanks for your personal marvelous posting! I really enjoyed reading it, you happen to be a great author.I will be sure to bookmark your blog and will eventually come back down the road. I want to encourage continue your great work, have a nice holiday weekend!

  41. Thank you for any other informative web site. The place else may I am getting that type of information written in such a perfect means? I have a undertaking that I am just now operating on, and I’ve been on the glance out for such info.

  42. Excellent beat ! I wish to apprentice while you amend your website, how can i subscribe for a blog web site?
    The account helped me a acceptable deal. I had been a little bit
    acquainted of this your broadcast offered bright clear concept

  43. An impressive share, I just given this onto a colleague who was doing a little analysis on this. And he in fact bought me breakfast because I found it for him.. smile. So let me reword that: Thnx for the treat! But yeah Thnkx for spending the time to discuss this, I feel strongly about it and love reading more on this topic. If possible, as you become expertise, would you mind updating your blog with more details? It is highly helpful for me. Big thumb up for this blog post!

  44. Howdy! This post could not be written any better!
    Reading this post reminds me of my old room mate!
    He always kept talking about this. I will forward this page to him.
    Pretty sure he will have a good read. Many thanks for sharing!

  45. Leading Online Pharmacy – Contact us at +1 (917) 259-3352 for unbelievable rates, discount and offers on any medicine. Get it delivered free of cost at your door steps, call us today. Phone : +1 (917) 259-3352

  46. Leading Digital Marketing agency in India and Kolkata, Leading Web Design company. Providing web designing and Digital marketing services, Digital marketing course, and certification with an internship.

  47. Hello there! This post could not be written any better! Going through this post reminds me of my previous roommate! He always kept preaching about this. I’ll forward this article to him. Fairly certain he will have a very good read. Thank you for sharing!

Deja un comentario

Tu dirección de correo electrónico no será publicada.