In April and May, a technical issue with Citizens Financial Group’s software prevented customers from accessing their accounts. SunTrust's online banking services went down on Sunday morning after a routine technical upgrade. Check for overpayment generated 11/25, mailed 12/8. @jennypha_ (1/2) Hi, we are sorry to hear you are having issues with the SunTrust Mobile app. WTF?? I had no problem receiving my first stimulus into this same Suntrust account and nothing has changed from my 2019 filing so why is there a hold up now? @AskSunTrust I have tried to get a supervisor to help me solve a problem with Suntrust/Truist. “Our teams are actively working to restore digital channels for our clients. K. W. b. L. A. *SunTrust does not charge a fee for the use of SunTrust Mobile Banking. Getting ready to hit the golf course soon⛳️ @HMason14 @DanMathewsATL @KeithIpp86 Who else is working? Contributor, Everyone else seems to be getting theirs. ?? No call back as they have my cell#. I’ve typed the credentials but it’s not letting me in. Browser Support (31) How do I delete cache and history in Google Chrome? His monetary penalty is lower than what the agency had first floated. We are apologetic to hear that you are unable to access your Mobile Banking services at this time. @AskSunTrust You would think that if we could fix the problem immediately and avoid having to jump through hoops, Suntrust would be willing to help. Check balances at checkout, transfer funds at the office, make deposits in your living room and more with SunTrust Bank. If you do not already have a data plan with your wireless service provider, normal data rates will apply. Still no return of escrow acct funds. Mon, 11/09/2020 - 2:27pm - Anonymous. The McLean, Va.-based company admitted that it failed to file suspicious activity reports even in cases when it knew about criminal charges against specific customers. Can you please share with us what error message you are receiving? How do you rate SunTrust Bank over the past 3 months? @ianfarlow BOA SunTrust Citizens Chase @AskSunTrust It says it’s unavailable. Their customer service was very nice and accommodating. @AskSunTrust @AskSunTrust @Guy726 @SunTrust Right??? 2 SunTrust does not charge a fee for the use of SunTrust Mobile Banking. @RandoArcher Fifth thrird bank I sell both company and personal checks I can also issue credit card dm let’s work. @Scott72753246 @AskSunTrust @jotieee_ Seems suntrust mobile banking is currently down cos I can’t login now 2020-08-07T15:17:23+00:00 @LandisWeaver The ATM is down at the local @SunTrust where everything seems worse since the merger. Enter the code above * Enter the code without spaces. Hi @SunTrust Do not under estimate him ? SunTrust Bank’s online and mobile banking platforms are down due to a system upgrade that went awry, and the regional said it is unclear when customers will be able to access their accounts. Equal Housing Lender. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. -. WTF?? We would recommend double-checking your network connection, clearing your cache/cookies, and verifying your credentials. In February, many TD Bank customers could not digitally access their accounts for more than a week despite careful planning and preparation for an upgrade by the bank. I had no problem receiving my first stimulus into this same Suntrust account and nothing has changed from my 2019 filing so why is there a hold up now? Brilliant. The bank posted on its website and social media accounts Sunday morning that all … @Hillrraaay 2/3 working properly. 2 SunTrust will never send unsolicited text messages. Reports; Sites; Secondary menu. Reassure customers that your call is legitimate with verification and enhanced mobile display. *I do credit card top up with or without online access I see no login form like there used to be, and clicking on the Sign On at the top of the page does nothing. “Our teams are working aggressively.”. what is your email, @Mizzymarley1 All systems are up & running with no issues being reported. They have just gotten awful, no customer service whatsoever. Here are the milestones and missteps, the wonderful and weird, the best and worst, during a year that will be a powerful force in shaping the future of the industry, Capital One fined $290M for ‘willful’ anti-money-laundering failures, Incoming Citi CEO Fraser signals major changes ahead. We would recommend double-checking your network connection, clearing your cache/cookies, and verifying your credentials. We are apologetic to hear that you are unable to access your Mobile Banking services at this time. @brianmuddradio Don't you miss with your small business....long meetings with your CPA firm on how the Gov is soaking you and how to mitigate, or, like me this week...2 hours a day on the phone with Suntrust trying to figure out why their payroll doesn't work ? The only info I can find is people like me asking what is happening. @judgealexferrer @BankofAmerica I switched to SunTrust late last year and I’ve had no problems with them at all. If you do not already have the appropriate plan with your wireless carrier, normal text and/or data rates will apply. No call back as they have my cell#. All systems are up & running with no issues being reported. Both mobile and online banking are down. Check for overpayment generated 11/25, mailed 12/8. what is your email, @business *I load both USA and Canada account The regional bank first posted notices to social media on Sunday at 8:24 a.m. that its mobile and online banking access were down. Login/Register; Mobile banking. If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply. I have been able to log on to Suntrust mobile banking once since Friday. @SunTrust and @growfinancial why?! Doesn’t even say the password/username is incorrect just keep reloading the same login page, @partofsydir The ATM on Seminole Boulevard will allow no fee withdrawals but does not accept deposits with your SunTrust card pending full system integration as it is BB&T branded. SunTrust had $208 billion in assets as of June 30. Do not under estimate him ?
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