How do you handle cancellations? Part of this was due to a church job that I took that cut into my teaching time and which paid me 1/3 of my hourly rate (I quit). These are really great commments! Why leave that one day blank for flaky students when you could fill it with committed ones? The half price allows some recognition for their letting me know, while they still pay something and acknowledge the late notice. Any music you have purchased is yours to keep. With the end of the school year approaching fast I have noticed an increase in canceled lessons. My current policy is to allow for cancelations (and issue a credit) if I get 24 hours notice. 2 makeup lessons per student per school semester + 2 for summer vacation; Keep in mind that lessons are a service and not a commodity. You may request to cancel your ticket for a full refund, up to 72 hours before the date and time of the event. Many are seduced by the idea that they can listen in silence. In the event it is necessary for a school to withdraw from a Music in the Parks festival a full refund will be issued if cancellation notice is … I thought it would take a lot of time to do this, but it really doesn’t. Great ideas! Don’t wait for the coming school year. Part was because I was being too lenient. Bottom line- this is your business to run as you like, and if this is a critical time for a policy change, do it now! Following this approach, you can provide the parent with the contact details of students who are participants in the swap list and the onus is on them to reschedule. If you need to cancel or reschedule a lesson, please let your teacher know as far in advance as possible. (Log into your My Music Staff account, click your name at the top right hand corner of the screen and then click “Settings”). I state in my policy that if the 4 lessons per month average becomes upset, a credit will be given. Cancellation and Refund Policy. Otherwise it doesn’t count as a day’s notice. Those who cancel less than 14 days prior to the event receive a refund less $30. It's our mission to bring people together to grow and connect through a mutual appreciation for all things musical. I don’t give makeups. If someone gives me proper notice, and I know I will have a planned cancelation later, I will give them a makeup. The monthly tuition is based on how many lessons (weeks) I do prorate lessons in the summer just to keep most of my students coming since I can\’t take off 3 months each year. Do you use any of these methods, and if so, does having a strict policy foster respect between yourself, students and parents? If a student (parent!) If they got in an accident or got a flat tire, it’s hard to charge them. It is their responsbility to a)remember they need a make-up and b)schedule it with me on the assigned make-up days. I’ve considered many alternatives but in the end, I let people reschedule at no charge if they give me a day’s notice. I am allowing two absences per semester. Half would be gone and I lost alot of money (about $2,000 per year between monday, friday and saturday lessons!) For example: May tuition is due by your last lesson in April. CANCELLATIONS W/ A 24 HOUR NOTICE, A MAKEUP LESSON WILL BE OFFERED. Best of luck to all the teachers and students in 2010! When a student cancels in advance, I try to call other students to offer that time slot, even if I don’t “owe” them a make up lesson. I also use my Group Lessons for makeups. Teaching Piano Fingering: How to Teach Piano Finger Placement. there are in that month. Make up slots will appear on the calendar in yellow. However, be sure that you have the permission of other parents to include the names and phone numbers of those participating students. This type of payment option can also be more popular as clients perceive it to be less of a financial burden compared to annual tuition payments. Follow the instructions on the page to proceed with cancellation. The missed lesson is then counted in the tally of lessons given (included in the lessons given report in MTH). Studio Policy Tuition. Credit must be used within 90 days. Not having a private music lesson cancellation policy will increase the probability of chaos in your schedule as your clients will miss make-ups and begin to request extra make-ups at inconvenient … Purchase Dates: June 2–June 30, 2020 Travel Dates: June 2–Aug. Notice less than 24 hours will not be granted a reschedule. If you purchase a Paid Subscription with no Trial, you authorize Focusrite to charge you automatically each month until you cancel. If a student cancels a lesson on MTH, I change the slot to Open Makeup Slot. In addition, it is possible to set them at particular times to discourage cancellations, such as the last slot on a Friday or the first slot on the following Saturday. I just don’t have time for makeups. Cancellation Policy for Private Lessons: once the full balance of the private lesson has been taken, it is considered a confirmed lesson. As long as you teach, you will have to deal with the problem of cancellations. If you miss your last lesson be sure to pay your tuition before the 1st of the month to avoid a $10.00 late fee. Music studios should instruct students not to come to the music studio if they have or have had in the past 14 days a cough, a fever, shortness of breath, difficulties breathing, flu-like symptoms, gastrointestinal upset, or experienced a loss of taste or smell. Payments may be made online via paypal.com. Type up a letter to parents with a copy of the new policy and send it out this weekend. 2. If they cancel in MTH, it just needs to be there before I start the day. I use a 24 hour’s notice cancellation policy, providing I get sufficient notice I allow students to cancel and either use that slot to catch up with some admin or rearrange other students to fit in if there is time. Regular attendance at lessons is essential to ensure continuity of teaching and learning, and to reinforce home practice. A Joyful Noise Music Studio is excited to share the wonderful world of music with you. Set up a Pay Pal interface on your web site and insist on pre pay for all new students and students that have been with you under 6 months or so. After researching a variety of teachers’ cancellation policies, I have found these ideas particularly helpful. A few things that have helped me in my current teaching situation vs. the past: 1. Required fields are marked *. Certain students will discontinue lessons and you need to factor this into your private music lesson cancellation policy. Now I can take off holiday weekends and using a 5th day of any other month as a makeup for those days. When a student is unable to attend a lesson at their scheduled time, the first preference is always to try and reschedule the lesson, at a mutually convenient time, within the same week. I’m flirting with the idea of giving some kind of end-of-the-year reward to students who do NOT take off at all this year…. In any studio teachers‘ policy there is no room for cancellations or excused absences. My policy for make-up lessons is very simple: if there is illness in the student’s family, or the student is sick, I offer a make-up lesson – it’s up to the parents and students to decide if they want to take this time. 3. Toggle navigation 978.374.5262 If they don’t- then it is a “bonus” lesson. Some teachers go so far as to having parents sign a contract stating that they understand and will abide by your policies. Maria- This document manages expectations, sets boundaries, and helps a private music instructor control their environment.If you are a music teacher without a policy, or maybe you haven’t updated yours in a while, this article is for you. I always try to get students to reschedule and many do, but enough students are requesting credits that it is starting to affect my bottom line. However, the instructor may choose to make up the lesson at his or her discretion. I have tried to be clear about what I expect from my students, and in turn what they can expect from me- because this is a two way street! Another approach to cancellations is to have monthly make-up days, which involves scheduling make-up lessons on the last day of each month. On the next page, select Cancel or Upgrade or Cancel, depending on your subscription type. I’m very clear about this upon signing up a new student and it works well for me. Music Discoveries Piano Studio Policies. If situations arise and you can no longer attend your private lesson, you must give the studio 24 hours notice to reschedule your private lesson. Parents should check the Lesson Schedule page to view current openings before contacting me. The main thing is not to make getting the make-up lesson easy. If not, I’ll just see them next week. Your music policy template can also inform them of how their payment covers much more than just timed lessons and also includes recitals, lesson materials, and opportunities to attend festivals and competitions. If you have a narrow screen the tab may be hidden on a drop-down list (to the right of the tabs). I do give makeups, but with 50 students, it can be a real hassle and I\’m considering not offering any. But really, I’m kinda greatful for the occasional cancelation, b/c then I get a dinner break! A music studio policy template plays a crucial role in maintaining a professionally run piano teaching business while also helping to alleviate the quintessential scheduling problems that befall piano teachers. I now charge for 4 weeks every month and use the 5th lesson that happens 4-5 times a year on every day of the week for a makeup if I am unable to attend for illness or another reason. Clear Lake Recording Studios - Studio Policies, Terms & Conditions (Print out this document, fill out and sign bottom, and bring to your first recording session.) In this way, students who have canceled several lessons will be able to catch up with an equivalent number of makeups while other students will receive an extra free lesson. However, the same drawback remains in that you will be teaching during what is supposed to be your break. In the past four weeks I’ve dealt with the flu followed by an upper respiratory infection. I have NEVER had it work out that only students who have missed come to the group lesson, so I do wind up getting paid for my time – besides, I LOVE them. If there is a suitable time available, simply email your request to me. You’ll be able to cancel your hotel stay or vacation package up to 24 hours prior to arrival for a full refund. Studio Policy. A few parents will schedule a makeup lesson, but most don’t. Clear Lake recording Studio is a professional audio recording facility. Save my name, email, and website in this browser for the next time I comment. In my current policy, I state that excused absences (when a student misses a lesson with 24 hours’ notice) is an uncharged lesson. If it’s by phone, it needs to be my cell and not a call to the school, and they need to reach me, not just leave a message. I have been billing by the month for many years and charge for the lesson when the student is unable to attend (even when ill). This is always a tough one. A 50% deposit is required to book your first session. I think this is a fine adjustment to your policy. I am now juggling 45 students, so if someone cancels at the last minute, they don’t get a credit at all. I have 3 Group Lessons a year which is great for the students because they have a chance to interact in a casual setting. Skilled & caring teachers, pro music rooms, & a great atmosphere are just a few reasons why DeAngelis Studio of Music is the best music school around. I restructured my policy recently so I don\’t lose income to my occasional absence or holidays. Don’t wait and let your students get into bad habits. Often times, I have spots available due to someone cancelling – with MTH, it is easy for me to quickly email someone who needs a makeup plus I add a makeup apot on the calendar. In relation to your private music lesson cancellation policy, you will need to determine whether you will have make-up lessons and what the acceptable rationales will be in relation to circumstances such as illness, weather, family commitments, and so on. If a student does not show, I reconcile the lesson as “Missed” and put in the lesson note that is emailed to the student that it was a NO SHOW, NO CALL. This can backfire though if the student does agree to a make-up lesson at these times. Ray http://www.GuitarGoGo.com. On the other hand, you can make life much easier for yourself if you establish a pre-determined make-up schedule in your music studio policy template. This is your business- if its not being run to your standards change it. Finalize everything and implement it starting in April. I myself am pretty easy going and personable with my students, so in the beginning it was hard for my to lay rules down for my studio because my main goal was for them to learn. It’s much easier to have a fairly restrictive policy on paper and occaissionaly bend it for good students that the other way around. Twenty-four hours’ notice is generally a good time frame though you may want to set your own according to your preferences. Please check with your travel planner, when applicable, for policies regarding other vendors associated with your group's participation. Notification of inability to attend a lesson is a courtesy to the teacher but does not excuse payment. Here are some options to consider in your policy: How do you schedule make-ups without going crazy organizing your calendar? This has always been the part of teaching that makes me cringe… but I do have to put bread on the table. I just recently changed my policy and have sent out e-mails and changed my website policy. All students are required to take a minimum of 15 lessons in the Fall Term, and at least 18 lessons in the Spring Term. ð, Your email address will not be published. Nice Blog topic! Seriously though, I don’t think designating a certain day for makeups is a good idea. You may cancel your class up to 24 hours before the class begins and request to receive a full refund. If a lesson is cancelled within 24 hours of a scheduled lesson, the instructor is not required to make up the lessons. Upon cancelling, you will have until the end of the billing cycle to use any of your remaining music credit. thoughtfully prepared studio policy is one of the most important and far-reaching documents that a piano teacher can have. 5 Ways to Protect your Voice While Teaching, A student who comes to fewer than 4 lessons for the month. Any cancellations or modifications to your reservation must be made 8 hours in advance in order to avoid a cancellation fee. Lately, I’ve gravitated towards charging half price if they cancel the day of, and full price if they don’t give me notice. I have come to realize that is is better for both the student and I if we stick to the initial policy without wavering. I have kept most of my students during the summer since I added this policy, and most come regularly! These minutes are going into my “make up” bank for that student. With these out of the picture, you do have the option to give students windows for make-ups and rescheduling. In the past, I have had a tendency to be very lenient – too lenient! I state in my policy that I cannot use the slot for another student as the time is reserved for your student, and parents are understanding of this. SPRING: January 1 to May 31. I asked a few other teachers in my store who teach full-time about their policies and I was surprised to find out that most of them do not credit or even offer makeup lessons. I’m not sure I want to be that strict, but I do need to make a change. Learn how your comment data is processed. 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